Satisfaction Survey 2023
We share with you the results of our latest satisfaction survey
Satisfaction Survey 2023
We share with you the results of our latest satisfaction survey
Results of the 2023 satisfaction survey
Still not using EviSane? Don’t wait any longer, your company needs the best software, the best support; EviSane.
In EviSane, we are firm believers that what is not measured cannot be improved. That’s why we have undergone examination to understand, from different perspectives, what our strengths and weaknesses are based on a survey conducted by 47% of our clients, taking into account all relevant metrics. And we couldn’t be happier with the results!
Transparency and honesty have always been fundamental cornerstones in our company. That’s why we believe it’s only right to share with you publicly the results obtained in this exercise of responsibility and improvement.
Enjoying a customer loyalty rate of 97.42%, and an overall average rating of 9.04 out of 10, we have confirmed that we excel in tasks that are the cornerstone of EviSane for us: Speed in implementing the system for real work, monthly time savings, and customer service and phone support.
From here, we want to publicly thank everyone who has dedicated a couple of minutes of their valuable time to help us grow and improve the software through their suggestions. We look forward to a 2024 full of projects and innovations!
Our best salespeople? The customers!
%
98.3% of respondents have answered that they would recommend us to colleagues in the sector, and in fact, we have evidence that they do so regularly!
The most highly valued aspects
/10
Customer service
One of our pillars is excellence in customer service; we are efficient and helpful, and our clients notice it.
/10
Monthly time savings
We’re not saying it; our customers are. Each user saves over 12 hours every month with EviSane.
/10
Implementation speed
Customized training, highly intuitive system… Everything adds up to ensure that the implementation time is less than a month.
/10
Training process
From day one, we accompany you with training and support to successfully implement EviSane in your company.
/10
Help center
The Help Center, filled with manuals and explanatory videos, receives excellent ratings from our customers.
/10
Learning speed
Speed and innovation
Our development team releases significant upgrades every month, which are free of charge for all our customers. We also strive every day to ensure that our customer service and response speed, to calls or emails, are effective and incredibly fast.
“Being original and setting yourself apart is the best strategy.”
Enjoy the advantages of the cloud.
Always at your disposal
With us, you’ll never be alone. Enjoy telephone and email support whenever you need it.
24/7 help zone
Enjoy a convenient, comprehensive, and powerful help center with manuals and videos, available 24 hours a day.
From anywhere
As cloud technology, you can use EviSane from anywhere and with any device.
Backup copies
Automatic, daily backups stored encrypted to ensure your data is always safe.
Ready to innovate
It’s you who makes this software great; we’re always open to hearing your ideas and improvements.
Increase your profit
EviSane is designed to increase the profitability of your company; you’ll notice it from day one.
Straight from our blog
Stay up-to-date with the news, improvements, and events that interest you the most.
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