Satisfaction Survey 2023

We share with you the results of our latest satisfaction survey

Satisfaction Survey 2023

We share with you the results of our latest satisfaction survey

Rated with an average score of 9.04 out of 10 and a loyalty rate of 97.42%

Results of the 2023 satisfaction survey

Still not using EviSane? Don’t wait any longer, your company needs the best software, the best support; EviSane.
In EviSane, we are firm believers that what is not measured cannot be improved. That’s why we have undergone examination to understand, from different perspectives, what our strengths and weaknesses are based on a survey conducted by 47% of our clients, taking into account all relevant metrics. And we couldn’t be happier with the results!
Transparency and honesty have always been fundamental cornerstones in our company. That’s why we believe it’s only right to share with you publicly the results obtained in this exercise of responsibility and improvement.
Enjoying a customer loyalty rate of 97.42%, and an overall average rating of 9.04 out of 10, we have confirmed that we excel in tasks that are the cornerstone of EviSane for us: Speed in implementing the system for real work, monthly time savings, and customer service and phone support.
From here, we want to publicly thank everyone who has dedicated a couple of minutes of their valuable time to help us grow and improve the software through their suggestions. We look forward to a 2024 full of projects and innovations!

Our best salespeople? The customers!


98.3% of respondents have answered that they would recommend us to colleagues in the sector, and in fact, we have evidence that they do so regularly!

The most highly valued aspects

Customer service

One of our pillars is excellence in customer service; we are efficient and helpful, and our clients notice it.

Monthly time savings

We’re not saying it; our customers are. Each user saves over 12 hours every month with EviSane.

Implementation speed

Customized training, highly intuitive system… Everything adds up to ensure that the implementation time is less than a month.

Training process

From day one, we accompany you with training and support to successfully implement EviSane in your company.

Help center

The Help Center, filled with manuals and explanatory videos, receives excellent ratings from our customers.

Learning speed

“What can be simple, should be,” is one of our most deeply rooted mottos. We make complex problems easy.


Speed and innovation
Our development team releases significant upgrades every month, which are free of charge for all our customers. We also strive every day to ensure that our customer service and response speed, to calls or emails, are effective and incredibly fast.

Response speed to calls during business hours


Email response speed during business hours


Updates or improvements that are added periodically


Availability to assist you through remote desktop

“Being original and setting yourself apart is the best strategy.”

Enjoy the advantages of the cloud.

Always at your disposal

With us, you’ll never be alone. Enjoy telephone and email support whenever you need it.

24/7 help zone

Enjoy a convenient, comprehensive, and powerful help center with manuals and videos, available 24 hours a day.

From anywhere

As cloud technology, you can use EviSane from anywhere and with any device.

Backup copies

Automatic, daily backups stored encrypted to ensure your data is always safe.

Ready to innovate

It’s you who makes this software great; we’re always open to hearing your ideas and improvements.

Increase your profit

EviSane is designed to increase the profitability of your company; you’ll notice it from day one.

Rated with an average score of 9.04 out of 10 and a loyalty rate of 97.42%

Straight from our blog
Stay up-to-date with the news, improvements, and events that interest you the most.

Holidays and special hours 2024

January 2nd (New Year's Day)

January 5th (Three Kings' Eve)

January 6th (Three Kings' Day)

February 28th (Andalusia Day)

March 28th (Maundy Thursday)

March 29th (Good Friday)

May 1st (Labor Day)

July 1st to July 31st (special hours)

August 1st to August 31st (special hours)

August 15th (Assumption of the Virgin Mary)

October 12th (National Day of Spain)

November 1st (All Saints' Day)

December 6th (Constitution Day)

December 8th (Immaculate Conception)

December 25th (Christmas)

At EviSane, we work daily to streamline tasks for any company dedicated to pest control or environmental health. Among our priorities is ensuring that all documents generated by our software are fully compliant with national and European regulations. Thanks to this commitment, the distinguished European association CEPA has awarded us their seal.

By obtaining the CEPA CERTIFIED PROMOTER seal, we not only highlight the quality and practicality of EviSane for companies in the sector, but we can also certify that the processes carried out in our software comply with the UNE-EN 16636:2015 standard, which we actively promote. Therefore, by using EviSane, your company will operate according to the principles of the European professional standard and may be eligible to obtain the CEPA CERTIFIED seal.